"VERY GOOD SERVICE ON WARD 36 MY ..."

About: Hull Royal Infirmary

(as a relative),

What I liked

VERY GOOD SERVICE ON WARD 36 MY MOTHER IS IN AT THIS MOMENT IN TIME BECAUSE ITS FOR OLDER LADYS I STILL THINK THEY SHOULD HAVE THE RIGHT TO THE TV SYSTEM AS THE REST OF THE WARDS AT A LESS CHARGE INSTEAD OF WATCHING FOOTBALL ON ONE TV NOT VERY GOOD I DONT THING DO YOU MOST LADIES ARE FROM THE AGE OF 65 TO 95 THANK YOU AGAIN

What could be improved

PAY TV AS THE REST BUT AT A LESSER CHARGE PLUS TELEPHONE SO THEY CAN KEEP INTOUCH WITH THE FAMILY DONT YOU THINK THEY SHOULD HAVE THE RIGHT AS THE REST OF THE PEOPLE IN THE SYSTEM THANK YOU

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Responses

Response from Engagement Section Assistant, NHS Hull

Dear Brianbob Thank you for the comments you made regarding your mother’s stay at Hull Royal Infirmary. We are pleased that you are happy with the service she received. We have passed your comments about the service received and the TV system to Hull and East Yorkshire Hospitals for their consideration. Any comments from them will be placed on this website for you to view. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this further please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or by email. If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive top tips to keep yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need to be interested in our services and the people we care for. There is no commitment, you can get involved as much or as little as you want to. For more information please either by email or telephone 01482 675165. Thank you once again for taking the time to provide us with your views on local services.
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