This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Disgusted

Story from nhs.uk

"Disgusted"

About: Royal Preston Hospital

Anything else?

Was unfortunate to have to spend a weekend here. The food if you could call it that was scarce and intermittent. I had no pillow (they hadn't enough) same with the blanket. The place was dirty and untidy and understaffed. Did not receive the full treatment of drugs and despite being admitted at 9am. I was supposed to receive three treatments during the day and only got one. Disgusting.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lancashire Teaching Hospitals NHS Foundation Trust 10 years ago
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 21/08/2013 at 14:45
Published on Care Opinion at 15:59

Thank you for providing feedback about the care and treatment we provide. Your comments have been noted and will be reviewed to identify opportunities for improvement and any actions that may be necessary. If you would like to provide further details, or would like a personal response, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972

Response from Royal Preston Hospital 10 years ago
Royal Preston Hospital

Submitted on 25/11/2013 at 15:34
Published on nhs.uk on 26/11/2013 at 03:00

Thank you for providing feedback. We are concerned to read your comments and would welcome the opportunity to investigate further. Please could you contact Customer Care on 01772 522521 so that we can discuss the issues and see what we can do to try and resolve them.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k