About: Royal Preston Hospital

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Was unfortunate to have to spend a weekend here. The food if you could call it that was scarce and intermittent. I had no pillow (they hadn't enough) same with the blanket. The place was dirty and untidy and understaffed. Did not receive the full treatment of drugs and despite being admitted at 9am. I was supposed to receive three treatments during the day and only got one. Disgusting.

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Response from Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for providing feedback about the care and treatment we provide. Your comments have been noted and will be reviewed to identify opportunities for improvement and any actions that may be necessary. If you would like to provide further details, or would like a personal response, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972

Response from Royal Preston Hospital

Thank you for providing feedback. We are concerned to read your comments and would welcome the opportunity to investigate further. Please could you contact Customer Care on 01772 522521 so that we can discuss the issues and see what we can do to try and resolve them.

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