"I found the staff to be a credit to the NHS"

About: Aberdeen Royal Infirmary / General Surgery

(as the patient),

Had Day Case Surgery Short Stay Surgical ARI.

I was extremely nervous due to never having had surgery before. Everyone that participated in my care was friendly, thoughtful and reassuring.

I am a nurse myself and understand the current pressures of the job. Many of the staff did not know I was from a medical background and made sure everything was explained to me in full. I appreciated this and although I already knew most of what was going on my nerves were taken into consideration.

I found the staff to be a credit to the NHS.

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Responses

Response from Linda Oldroyd, Nurse Consultant Patient Safety and Experience, NHS Grampian

Dear Kimmymo89

Many thanks for taking the time to post your feedback. We are always very pleased to hear from patients. It is heartening to hear that you had such a positive expereince of our care. We will pass on your kind comments to the staff concerend.

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