"Consultant was exceedingly understanding and explained my condition"

About: The Princess Royal Hospital / Ear, Nose and Throat

(as the patient),

I was referred to Mr Scott, ENT consultant, and I saw him at the Princess Royal Hospital in Telford.

The whole experience was very good. I felt nervous because I have acute episodes of vertigo and I was apprehensive about him inducing an attack, but he was exceedingly understanding and explained my condition to me very well.

Mr Scott was informative and professional, and I felt well cared for. He made a further referral for an MRI scan and physiotherapy.

The whole procedure was time effective and efficient. I left feeling reassured and impressed by the service.

Thank you very much!

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Responses

Response from The Princess Royal Hospital

That sounds fantastic. Thank you for letting us know about your experience.

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