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"Gynaecology team - North Devon District Hospital"

About: North Devon District Hospital / Gynaecology

(as the patient),

I attended the hospital for day surgery and from the outset was treated with kindness and staff were courteous. The Ladywell day surgery unit was exceptionally clean, light and airy and a comfortable place to be whilst waiting for my slot.

I ended up having a local anaesthetic for my operation, which whilst minor meant that my dignity and privacy was at stake and every single member of staff made me feel at ease and comfortable.

I can truly say that I felt treated like a member of the family throughout my stay.

Thank you Mr Ali and the team of professionals in this unit that are very special people indeed.

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 10 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 26/09/2013 at 13:08
Published on Care Opinion at 15:29


Dear Patient

Thank you for posting your comments on the website. It was great to read that you had such a positive experience during your visit to the Ladywell Unit, and that you felt you were treated as " one of the family".

I have shared your kind comments with the department where I know they will be warmly recieved.

Jayne

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