"District Nurse care following discharge from hospital"

About: Guy's Hospital

(as a relative),

Following mouth cancer surgery at Guy's hospital my brother needed wound care at home. Attendance times for district nurses ranged from extremely varied to non-attendance. In one case the wound was re-dressed by a nurse in the OPD follow up clinic. Hospital services were first class, excellent at all times. Community care was poor to absent.

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Responses

Response from Guy's Hospital

We welcome all feedback on our services and are sorry to hear that he service you received by the district nurses was not satisfactory. We would like to investigate this to see what went wrong and learn how we can improve our service to avoid a similar situation occurring in future. Please contact our Patient Advice and Liaison Service (PALS) on 020 7188 8801 or email pals@gstt.nhs.uk so that we can discuss your concerns

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