"What a great example of a good NHS service"

About: Birmingham Children's Hospital

Anything else?

Surgical day care. The staff were all wonderful, and the very cheerful chap who drove us to theatre. We were given lots of information by all the staff in a lovely friendly manner. And when I got cut off on a phone call to outpatients they called me back.

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Responses

Response from Birmingham Children's Hospital

Thank you for your kind words. We always strive to give a high level of care to our patients and their families, I am pleased that you had such a positive experience and I hope your comments also help to provide some reassurance to anyone who may be anxious about coming in for day surgery too. I will pass on your message to the staff on surgical day care, theatre and out-patients. Once again many thanks for taking the time to write your message and I hope you are making a good recovery. Best wishes, Janette Vyse Lead for Patient Experience

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