"Put at ease for my gastroscopy"

About: Blackpool Victoria Hospital / Gastroenterology

(as the patient),

Visited Gastro Unit at Blackpool Victoria.

Lisa who did initial paperwork really put me at ease and when finally taken through for procedure, Becky and her team were marvellous. They could see I was very nervous but instantly put me at ease - so much so I fell asleep!

Fabulous service and no ill side effects. Big thank you to the team.

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Responses

Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust

picture of Paul Jebb

Many thanks for your feedback - we do appreciate the time you took to give this.

I will ensure that the teams are aware of your feedback, as they welcome any feedback.

Best Wishes

Paul

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