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I was not surprised when they cancelled the appointment

Posted By Full636

"I was not surprised when they cancelled the appointment"

About: Telford referral and quality service (TRAQS)

(as a service user),

I was originally referred to Nuffield.

I was not surprised when they cancelled the appointment.

You then gave me another at Princess Royal Hospital.

Thank you.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG 10 years ago
Cathie McKenzie
Patient Advisor, TRAQS,
NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 14/08/2013 at 19:30
Published on Care Opinion on 15/08/2013 at 16:27

Thank you for your comments.

As all feedback is anonymous I am unable to ascertain the reason as to why your initial appointment was cancelled by the Nuffield. There can be many reasons for this and if you would like me to look into the reason for the cancellation then please contact me on 01952 580441.

However, I do note that a further appointment has been arranged at The Princess Royal Hospital and I hope that this will be beneficial to you and I am sure you will receive excellent service.

Thank you again for writing to us.

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