"If I had not contacted them I would have missed the appointment"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Jog946 (as ),
I was sent a letter about a new appointment by the Physiotherapy Department and then had a further letter saying the appointment had been cancelled but that I would be informed when it was rearranged.
After several weeks I contact them and discovered that they had made another appointment for me at the same time and on the same day but no one had informed me of this.
If I had not contacted them I would have missed the appointment and had to get referred again by me GP.
As it was I only found out a few days before and had to rearrange the appointment anyway because as I didn't know about it, I had not arranged time off work.