"Stress-free trip to A&E"
About: Royal Bournemouth General Hospital Royal Bournemouth General Hospital Bournemouth BH7 7DW
Posted by arussell
I had to take my 22 month old son to A&E yesterday after a fall. When we arrived the waiting room was packed and the waiting time displayed was 2hours 30mins. I didn't suggest our case was massively urgent and I was happy to wait. However, we must have been given priority due to his age (and possibly the fact that I am heavily pregnant) as we were called in within 10 minutes and he was examined, x-rayed and put in plaster within little more than an hour. Each member of staff that dealt with us was courteous and polite, treating my son in such a way that put him at ease and minimised the potential stress that such an experience could have caused him. The diagnosis of his fracture was quick and each procedure was explained clearly. I have had long waits in A&E before and do understand why such services can get a bad press - but on this occasion the team at RBCH were excellent and I am very grateful for all they did for us.