"Day services unit"

About: Fairfield General Hospital

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Arrived today for a laparoscopy, 13/8/13. Nursing staff on the ward were lovely. Due to someone's incompetency my surgeon was on annual leave and someone failed to inform the staff who book theatres so 4 patients have had their operations cancelled. I have now lost 2 weeks wages as being self employed I had to send work elsewhere so I could recover, which cannot be changed now. Then when you rebook my procedure I will be down another 2 weeks wages. I have contacted NMGH to officially complain as I chose that hospital for my procedure but was sent to this one, why? Why give patients a choice if your going to send them wherever you choose, totally unacceptable. Very disappointed in this hospital and will not return.

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Response from Fairfield General Hospital

We are sorry to read your comments regarding your visit to the Gynacology department at Fairfield General Hospital. If you would like us to look into your concern, please could you contact the Patients Advice and Liaison Service (PALS) on 0161 604 5897.

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