"Nightmare in A&E"
Posted by may12 (as ),
Whilst I was 7 weeks pregnant I started to experience heavy bleeding and severe abdominal pain, I anxiously phoned the NHS Direct Helpline and was told to go straight to Medway Hospital. I was told that I would not have to wait, I needed an emergency ultrasound scan and that the hospital would be expecting me.
Upon arriving at the hospital I was told to go to A&E where I would be seen extremely quickly, however this was not the case.
After sitting in the A&E waiting room for over 6 hours I started growing more and more concerned for both mine and my unborn baby's health, I found the receptionist on duty extremely rude and unhelpful as she couldn't tell me anything about when I was likely to been seen (taking into account I was reassured that I would be seen immediately)
When my name was finally called I was dumped into a side room and was shocked to see blood on the bed and floor (clearly from the previous patient), the doctor who was dealing with me then told me to wait in this blood stained room and reassured me that they would be back to help me in 5-10 minutes. 25 minutes later the doctor returned and told me that they need to carry out an internal examination. During the examination other members of staff freely entered the room without knocking and stood with the door open allowing other patients and members of the public to see in.
I was then told that I had unfortunately suffered a miscarriage and was sent home.
I am absolutely appalled at the treatment I received; furthermore I feel that my dignity was not maintained at this heartbreaking time and I feel that a 6 hour wait to be seen is disgusting for a woman is loosing a baby. I will not be returning to the hospital as I am utterly disgusted in the way that the A&E Department is run.