"We were told there were no beds"
About: Royal Gwent Hospital / General Surgery Royal Gwent Hospital General Surgery NP20 2UB
Posted by bjs (as ),
My 89 year old mother was referred to the Royal Gwent Hospital yesterday by her doctor. He rang the registrar is advance and my sister took her down thinking that she might have to wait a while but would then have a bed and the treatment she needed. She arrived at 2. 00pm and I joined her at 6. 30pm. My mother had seen a doctor a couple of hours earlier but that was it.
I can only describe it as complete chaos, there must be a system but what it is is anybody's guess. There were many elderly people just waiting, some hadn't even seen a doctor. To cut a long story short, (an we were one of the lucky ones), we waited until after 10. 00pm to then be told there were no beds and she would have to spend the night on the assessment ward. This is a mixed ward with what looks like temporary beds. We even offered to take her home and bring her next morning but were told if we did this we would have to start the process all over again. I am not complaining about the nurses or doctors they are working in impossible conditions. Surely something can be done to get a better system in place and give them some help. I would pay extra taxes for this if I was certain they would be spent properly.