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I was disappointed having to travel to Shrewsbury

Posted By Off499

"I was disappointed having to travel to Shrewsbury"

About: Telford referral and quality service (TRAQS)

(as a service user),

I was disappointed having to travel to Shrewsbury because the waiting list was to long to go to Telford Clinic.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG 10 years ago
Cathie McKenzie
Patient Advisor, TRAQS,
NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 12/08/2013 at 20:57
Published on Care Opinion on 13/08/2013 at 12:19

Thank you for your feedback.

I understand your disappointment at the inconvenience of having to travel to Shrewsbury. However, you would have been given a choice of where you would have preferred to attend the clinic, understanding that you may have experienced a considerably longer delay at Telford. I am assuming you decided to take the available appointment at Shrewsbury in order not to delay your treatment any longer.

Nevertheless, I hope you have experienced a successful outcome to your appointment at Shrewsbury.

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