"NHS & Mental Health"

About: York Hospital

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Firstly I would like to thank the paramedics, ambulance staff, nurses, doctors and carers. They were absolutely fantastic. I have an extreme anxiety disorder and over the last month a have been withdrawing from a medication called Lryrica (Google lyrica withdrawal) and been going through panic attack after panic attack. I have been in this state for a month. Once I stopped taking the medication my contrast and colour has now dropped by about 40 percent. The world looks dark and I cannot take into much information otherwise I get a head ache. I have also been grinding my teeth at night. The panic attacks have been so severe and the hot weather made me overheat and had two ambulances, dozens of ECG's and 7 hours in A&E. I had no contact with the outside world, my phone battery had died, none of my family new where I was. My phone was flat and I found it very difficult to communicate as I was so panicked. I kept overheating but had no water. No one explained what was happening (funny you break a finger you get a leaflet. I kept getting told that I was next or in 30 mins. I got in the ambulance at 2ish and discharged at 9. I thought know one cared for me. They put me back on the Lyrica and I was discharged. I had no glasses, just been given Diazapine, could not see colour, everything was really dark. I had been profusely sweating for 18 hours and dehydrated. I stumbled out of the hospital not knowing what to do so I walk to the bus stop but could not see any buses nor read the timetable. I was walking around soaked with sweat, I asked a security guard a st John's for directions to the nearest shop to get some water. He kindly walked me in the general direction but I got lost as I could not see, my shirt by this point was saturated with sweat, to the point you could ring out half a pint. I new I needed help fast as my legs were Turing to jelly and i collapsed on floor for about 5mins, knew I needed help fast, I manged to get myself up and was walking about in daze trying to find someone to call an ambulance. Luckily I found two students (I think) I asked if I can buy the water and if they can call me an ambulance. I then thought no, don't need the abundance can just get a taxi to A&E. I was completely soaked to the bone in sweat when the taxi arrived. I asked him to put the air con on, and started to cool down. I decided not to go kalkuta of hell York A&E and went home. I also forgot to add all the computers were down they did not know any of my details. I have since made a ICE card for my wallet as I don't trust the NHS systems. The reason I am sharing this with you is to first highlight the shocking state of the NHS mental health system. People will have died unnecessary, secondly to thank the kind students who live close to St John's who helped me and the taxi driver who took me home even though I looked like I had been pulled from the river. I also want to thank the staff and York hospital.

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Response from York Hospital

Thank you very much for your posting. Your comments have been passed to the teams concerned. Our aim is to provide a high standard of service which reflects the needs of patients.

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