About: University Hospital Of North Durham University Hospital Of North Durham Durham DH1 5TW
Overall, the staff on the ward were fantastically caring and considerate. However, one senior member of staff assumed I couldn't read my own prescription entitlement. I was in considerable pain, less than 24 hours after my operation, and was offered paracetamol and told that was all I could have. My husband actually took my notes to the sister and showed them the doctor's prescription, whereupon I was given morphine. No apology, no explanation. I have to say that my husband and daughter are both qualified nurses. From this, they assumed that no explanation of discharge medicines was. I didn't really want to mention this, as the rest of the staff were brilliant.