About: University Dental Hospital University Dental Hospital Manchester M15 6FH
Posted by Paul Banks
I was referred to the Manchester Dental Hospital (MDH) by in February 2013, by Christie's cancer hospital. Having had radiotherapy treatment to my jaw this gave rise to certain complications which required the work of a specialist restorative consultant. An appointment didn't come through and so I chased MDH after a few weeks. I received an appointment, but this was cancelled on the day as the consultant didn't turn in. After complaining to the CEO, I was given an appointment in May to see a restorative specialist and after examination and X-rays, a course of treatment was agreed. No follow up appointment was received. After repeated chasing and complaining I saw a graduate in July who contradicted the treatment of the consultant. Now after 7 months a tooth has split in two and in all probability will need to be extracted, causing further long term complications to the jaw. I have complained yet again, and have been told various managers will contact me, but at the time of writing, none of them have. I have telephone this morning and chased once again. The service is absolutely dreadful and organisation non-existent and 7 months after original referral and not one single procedure has been carried out!