"I struggled to get my son to hospital"

About: Rotherham Hospital Rotherham, Doncaster and South Humber NHS Foundation Trust

(as the patient),

I have two sons with mental health problems.

One of my sons needed attention, but due to his mental condition I couldn't get him to hospital.

The Early Intervention team that help deal with psychiatric patients wouldn't come out to help me get him to hospital. So I stuggled myself to get him in the car in order to get him to A&E. This was such a struggle.

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Response from Rotherham, Doncaster And South Humber Mental Health NHS Foundation Trust

The Trust welcomes feedback about our services, and would like to thank you for sharing your experience. Given the limited detail within this post, it is difficult to offer a response; however, if this issue is raised directly with the Trust, and further information is provided, we can ensure that this matter is looked into. Any concerns regarding the services provided by the Trust should be directed to the Patient Advice and Liaison Service (PALS) on 0800 015 4334 or at pals@rdash.nhs.uk. PALS can act on your behalf when handling concerns, liaising with staff, managers and where appropriate, relevant organisations, to negotiate immediate or prompt solutions.
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