"Treatment in A&E Princess Royal"

About: Princess Royal Hospital / Accident and emergency

(as a parent/guardian),

Daughter was taken into hospital due to severe allergic reaction.

1) nurse did not seem to know how to turn on ECG machine and do a print out.

2) daughter was going to be sent home at 3am with out her EpiPen being renewed.

was told I could comeback at 8am to collect a new EpiPen from hospitals Boots pharmacy.

3) lack of communication between staff (doctors and nurses) and patients and their relatives.

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Response from Princess Royal Hospital

I was very sorry to learn of your daughters experience and appreciate the worry and frustration this must have caused you. If it would be helpful to discuss this in more detail please do contact our PALS team by calling 01444 441881

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