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Poor medical care, poor management, poor customer care

Posted By Unhappy23

"Poor medical care, poor management, poor customer care"

About: Royal Preston Hospital / Cardiology

(as a carer),

I am a carer for a severely disabled person who suffers amongst other things with chronic heart failure. For unknown reasons this person was refused care by one of the consultants at Royal Preston. I made complaints to the chief executive and customer care team, but they refuse to this day to reply.

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Responses

Response from Royal Preston Hospital 10 years ago
Royal Preston Hospital

Submitted on 25/11/2013 at 15:31
Published on nhs.uk on 05/01/2014 at 22:48

Thank you for providing feedback. We are concerned to read your comments and would welcome the opportunity to investigate further. Please could you contact Customer Care on 01772 522521 so that we can discuss the issues and see what we can do to try and resolve them.

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