"Care of my baby at Stafford paediatrics"

About: Stafford Hospital / Paediatrics

(as a parent/guardian),

My 4 month old baby was admitted straight on to Shrugborough Childrens ward by the paramedics after suffering a fit in the early hours of the morning. We were met at the doors of the ward by the Lead nurse who immediately took my baby into the assessment unit & called the doctor.

After taking a urine sample they realised my baby had a UTI & was put straight on to antibiotics. We were told wee would have to stay in for another 24 hours for monitoring due to the young age & were put into a well equipped side room.

Dr Melville came to speak to us on his round the next morning & explained in great detail with drawings to help us understand how our baby had a problem with the valve between his bladder & kidney. Dr Melville was absolutely fantastic with us & spent a lot of time making sure we understood & explaining what tests needed doing & what medication would be needed for the next few years.

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear "Flower1986"

Thank you for taking the time to provide us with this feedback. I am delighted that you were very happy with the care provided during what must have been a very frightening time. I have shared your feedback with Dr Melville and his team. Comments rlike yours really do make a difference to our staff who are working extremely hard to ensure their patients are well cared for.

Kind Regards

Angela Grocott

Head of Patient Experience

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