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Pleasantly surprised

Story from nhs.uk

"Pleasantly surprised"

About: The Whittington Hospital

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I would like to personally thank the doctor and the nurse for their professionalism, respect and upmost empathic care l experienced at the Whittington's A&E department today. The Whittington has been my local hospital for the last 30 years and today they have surpassed every expectation, they have really come along way. If they continue to employ and train staff as l met today this hospital will be one of the best top 5 in London! Well done keep up the good work and thank you very much.

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Responses

Response from The Whittington Hospital 10 years ago
The Whittington Hospital

Submitted on 28/08/2013 at 14:38
Published on nhs.uk on 29/08/2013 at 04:00

Thank you so much for the compliments received. We are very pleased that you had such a positive experience and staff were professional, respectful and empathetic. This is exactly the sort of care that we strive to provide. I will be passing your compliments onto the department.

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