"What a Joke!"

About: North Manchester General Hospital

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My father and I have visited this hospital twice this week so my father can have a plate put into his wrist. The first appointment was on Friday 2nd Aug 13 at 7:30am we arrive my dad taken to his bed then he was seen and then the surgeon came! Only to cancel and tell my dad to come back today Sunday 4th Aug 13 at 7:30am so we did oh and what a surprise the surgeon came and cancelled again! He has told my dad now to go back tomorrow at 7:30am well don't think we will attend as this is a pathetic hospital. I had the same experience only last year after being left for hours without food or drink after arriving at 7am at 3pm after I had to ask what was happening the surgeon had left the hospital and gone to Rochdale! I'm still waiting for a apology of the surgeon and don't tell me go to PALS as they are useless as well.

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Responses

Response from North Manchester General Hospital

We are sorry to read your comment regarding your fathers visit to North Manchester General Hospital. We are sorry you were not happy with the service we provided for him. You have not left the department or ward details so we are unable to forward your comment to the relevant people. If you would like to forward these details please contact the Patients Advice and Liaison Service (PALS) on 0161 604 5897 who will look into your concerns.

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