"Disgusted!!"

About: St Michael's Hospital (Bristol)

Anything else?

Been in to see my friend today she's only been in since yesterday and I'm fuming! She's in agony and rarely tended to she's on a drip that's being changed when they can be bothered although she needs it pretty much constant and the way she was spoke to by a very rude member of staff yesterday was completely unacceptable will be making many more complaints no doubt!

Story from NHS Choices

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Responses

Response from St Michael's Hospital

Thank you for taking the time to post a comment on NHS Choices. We are very concerned to hear about the care your friend has received and would like the chance to investigate and address this. Please can you contact our patient support and complaints team on 0117 342 3604 or email pals@uhbristol.nhs.uk so that we can do this. We would encourage patients and visitors who have a concern while in hospital to speak to the nurse in charge, so that this can be resolved quickly and directly. Thank you again for taking the time to provide feedback.

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