"Lack of support from the Crisis Team in Leeds"
About: Leeds and York Partnership NHS Foundation Trust Leeds and York Partnership NHS Foundation Trust Leeds LS15 8ZB
Posted by Phoenix from the ashes (as ),
I have been referred to the Crisis Team in Leeds on several occasions over the last few years as I suffer with severe depression and can have suicidal ideations, which I have acted on in the past on at least 9 occasions. I am a proud individual who does not find it easy to accept help and who comes from a family background where it was deemed weak to ask for help - a culture of "pull yourself together and get back on track". Consequently, I only shout "help" when I am absolutely desperate and cannot carry on along with my thoughts. I had a home of my own, a good career, and I am a University graduate. I did not invite depression into my life. I cannot help suffering from depression.
I do not feel I have been treated with empathy by several members of the Leeds Crisis Team. In my opinion, I have been treated as if I was a nuisance, I believe I had the telephone slammed down on me on two occasions when I was too unwell to respond straight away when the Crisis Team answered the phone, then seemingly sarcastically called "love" by a male nurse when I phoned back and complained. I feel as if I am a pest and I also feel that they are not interested in my case nor in treating me, nor do they seem to be bothered to talk to me and reassure me at what is sometimes a very frightening phase in my illness. I do not feel able to approach them any more. I am concerned that if measures are not put in place to monitor the induction and further training of nurses who work in the Leeds Crisis Team, there will be many more patients who will end up either in hospital or, at the worst, dead.