Arrived at reception after having an accident after badly damaging my hand. From my arrival I can only say that all staff were lovely, efficient, smiling, professional. The receptionist was helpful and quick. The triage nurse was delightful and even checked with me as I was leaving - lovely friendly lady.
The Doctor was clear, precise and had a really excellent manner (Dr. Abdul? ). He was highly time efficient but never seemed to be rushing me through. I was told the procedure before each stage. I was cared for wonderfully and felt very confident with my treatment. The 2 nurses in attendance were both helpful, relaxed and smiling. I left well bandaged up and with anti-biotics and what to do next and when. Very efficient. The whole process lasted just under 2 hours and I was with staff for 50% of that time. MOST EFFICIENT. I am very grateful.
"Accident and Emergency department August 2013"
About: Fairfield General Hospital / Accident and emergency Fairfield General Hospital Accident and emergency Bury BL9 7TD
Posted by Richard M R (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Fairfield General Hospital