"Accident and Emergency department August 2013"

About: Fairfield General Hospital / Accident and emergency

(as the patient),

Arrived at reception after having an accident after badly damaging my hand. From my arrival I can only say that all staff were lovely, efficient, smiling, professional. The receptionist was helpful and quick. The triage nurse was delightful and even checked with me as I was leaving - lovely friendly lady.

The Doctor was clear, precise and had a really excellent manner (Dr. Abdul? ). He was highly time efficient but never seemed to be rushing me through. I was told the procedure before each stage. I was cared for wonderfully and felt very confident with my treatment. The 2 nurses in attendance were both helpful, relaxed and smiling. I left well bandaged up and with anti-biotics and what to do next and when. Very efficient. The whole process lasted just under 2 hours and I was with staff for 50% of that time. MOST EFFICIENT. I am very grateful.

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Response from Fairfield General Hospital

Thank you for taking the time to leave your comments regarding your visit to Fairfield General Hospital. We are pleased you were happy with the service we provided for you, we will forward your comments to the department manager to share with the rest of the team.

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