"the nurses were nice . tried 2 ..."

About: Queen's Medical Centre

(as a relative),

What I liked

the nurses were nice .

tried 2 help as much as they cud .

What could be improved

doctors 2 be more polite .

have more nurses

for the doctors 2 respect what the person is sayin.

for the wards 2 be cleaner.

Story from NHS Choices

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Responses

Response from Queen's Medical Centre

Thank you for your feedback.

We would appreciate it if you could get back in touch to let us know which ward you visited so we can look into the concerns you have raised, especially those relating cleanliness and communication between doctors and patients. We know the issue of communication between doctors and patients/relatives is an area where we can make improvements as this was highlighted by other patients in the latest Inpatient Survey. We have action plans in place to address this.

If you would like to write to us with more detail we can look into your concerns. The address is Trust Headquarters, Queen’s Medical Centre campus, Derby Road, Nottingham, NG7 2UH.

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