"Visit to out patients with my father"
About: Royal Shrewsbury Hospital Royal Shrewsbury Hospital Shrewsbury SY3 8XQ
Posted by EC
I attended ENT out patients with my father and was dissmayed at the extremely poor communication skills of the consultant, he was abrupt, rude, uncaring and showed a complete lack of empathy and concern for my father. My dad was treated with no dignity or respect. I work in the NHS in another area and was so annoyed at the lack of care and concern considering my dad has lost over 3 stone in weight and has other worrying symptoms there was complete lack of understading and care until I intervened and then the attitude changed and we did at the end get an apology.