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Patient experience on Newton 2

Story from nhs.uk

"Patient experience on Newton 2"

About: Sandwell General Hospital

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Every member of staff I met during my stay were polite and caring. The ward, bay and toilet was very clean. Food was good that I had during my stay and heard other patients comment on how nice the evening meal was the night before. Nothing seemed too much trouble for the staff when a patient asked for something. its nice to be able to write something nice about hospitals and the NHS when they are receiving such bad press. Thank you to all the staff that took part in my care.

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Responses

Response from Sandwell General Hospital 10 years ago
Sandwell General Hospital

Submitted on 19/08/2013 at 17:14
Published on nhs.uk on 20/08/2013 at 04:00

Thank you for taking the time to tell us how pleased you were with the care you received during your stay on Newton 2. It is reassuring to hear the catering on the wards was of a high standard. This is often something that only gets discussed when people are unhappy so I know that the team will be pleased with your feedback. Toby Lewis, Chief Executive.

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