"Diabetic department yet again closed at Vale of Leven"

About: Vale of Leven General Hospital

(as the patient),

I am really angry that today I have been unable to get in contact with my diabetic nurse at the VOL Hospital. The answering service states the nurse is now not back until Monday 5th August when there was someone in Monday and Tuesday.

The machine states to phone the RAH In paisley and its now 3pm in the afternoon and no one has had the decency to contact me, this very unprofessional and not having anyone to cover at the VOL is shocking. What is the point of having a diabetic team if there is never anyone available.

I have now had to go to A & E regarding this as my GP is off

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

I am very sorry that you have experienced these difficulties, I have sent your posting to the manager responsible for that service and asked them to look into your concerns as soon as possible.


  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story