"broken hand"

About: University Hospital Of North Durham

Anything else?

how bad is this hospital??? I have 3 broke bones in my hand, after various cancelled operations on their part and an 8 hour wait to be told they cannot operate for various reasons. sat and waited for 3 hours for my operation today for the surgeon to come and say that they are going to let it heal without inserting pins/plates etc is beyond belief. why could they not of told me that a week ago??

Story from NHS Choices

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Response from University Hospital Of North Durham

Thank you for providing feedback on your recent visit to the Plastic Surgery Unit at University Hospital of North Durham. I am very sorry to hear that you were unhappy with your experience on this occasion. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk Alternatively, you can write to us at the following address: - Patient Experience Team Darlington Memorial Hospital Hollyhurst Road Darlington County Durham DL3 6HX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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