"Cardiology. A great team well supported"

About: Dorset County Hospital

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I received first class treatment having a pacemaker implanted. I found all the staff reassuring and competent. The support staff for my overnight stay were most attentive despite a busy time on their ward. I never felt anything but cared for. The tests before I was discharged were carried out efficiently. There is a morning round by doctors who review patients before they are discharged. This is a very busy time and was perhaps more anxious than it need be. The lounge to wait in after discharge is a valuable facility. I needed no medications so was able to be picked up quickly. Of all the services the catering could be improved. My two meals were not at all up to standard. Such a pity as I am sure food has a vital to play in recovery for longer stay.

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Responses

Response from Dorset County Hospital

Thank you for your taking the time to post your comments. I am glad that you have had such a good experience of care. I will pass your comments onto the short stay ward and discharge lounge. The catering department will be disappointed to hear that you did not enjoy the food. They are very proud of their reputation for providing excellent meals for their patients from locally sourced produce, but will welcome your feedback to make improvements. Sarah Silverton Patient & Public Experience Lead, Dorset County Hospital NHS Foundation Trust

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