"I have just had an arthroscopy ..."

About: Cannock Chase Hospital

(as the patient),

What I liked

I have just had an arthroscopy in Cannock Chase Hospital on the Lea Valley Day Ward. I have to say how fantastic the doctor was and the care shown by the anaethetist was just superb. All of the nursing care was excellent, they were obviously very busy but still provided the highest standards of care.

Thank you all very much

What could be improved

The only thing that can be improved is that given it is a day ward the services are very lacking in terms of comfort. There are only basic chairs to sit on, no footrests are available and there is not any music or tv to while away the,possibly, anxious wait. They need to provide more comfortable seating to cater for the elderly or disabled, mor high seated armchairs are needed.

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Responses

Response from Cannock Chase Hospital

Thank you for your comments which were passed on to the Sister of the Day Ward. As a result the Trust have already purchased a TV for the waiting area and is currently in the process of purchasing two plasma TV screens for the male and female areas.

Eight additional comfortable new chairs are currently on order and in the interim the Ward has some on loan.

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