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"Excellent service all round."

About: Barnsley Hospital

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I was admitted to A&E as an emergency aftercollapsing due complications with a previous surgery... )at a different hospital). I was taken to a cubicle immediately. The doctor was there within minutes to examine me and before long the pain was controlled. I was treated with care and dignity throughout and can not fault all concerned from the ambulance crew that took me there, the nurses, doctors and the 2nd ambulance crew that transferred me to a specialist hospital. Whilst in A&E two drunken men came started fighting. Security was called and were on the scene quickly. The fighting was stopped and security stayed in the area should it start again. The nurses and doctor cared for these two men, even though they continued being verbally abusive to each other and one was verbally abusive to the nurse as he thought he had been waiting too long. them. They had no thought for other patients with their shouting and behaviour. Personally, I would have turfed them both out, but of course, that isn't what nursing is about. Excellent service and a big thank you to you all.

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Responses

Response from Barnsley Hospital 10 years ago
Barnsley Hospital
Submitted on 16/08/2013 at 16:38
Published on nhs.uk on 17/08/2013 at 04:00


Dear David Thank you for your feedback about your visit to our A&E Department. We are glad that you were pleased with your experience in our hospital and the work of our doctors and nurses. We will ensure that your feedback is passed on to the relevant staff. Best wishes Barnsley Hospital Communications Team

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