"Treated with friendliness and courtesy."

Anything else?

I dislocated my right shoulder in may, and went straight to A&E. Immediately after giving my details, I was put in a wheelchair and asked about my accident. Then I was taken down for X-ray, which showed a dislocation and taken into a ward for treatment. All the staff were helpful at all times, and explained every part of the treatment as my shoulder was clicked back into place. Pleased to say it's almost back to normal now helped by the wonderful Physiotherapist.