"attermpted cost saving generates frustration and..."
About: Hospital Of St Cross (Rugby) Hospital Of St Cross (Rugby) Rugby CV22 5PX
My mother in law had a cataract removed 8 days ago.She was running out of the medication prescribed by the St Cross hospital. Rather than sending hr home with sufficient to last 4 weeks they wish to pass on the cost to the local GP. The GP has now to raise a scipt - this is taken to dispensing chemist who puts his charges onto the local NHS who have to audit and pay the bill. Cost? Very much more that the hospital being sensible and sending a patient home with sufficent medication I now have to go to the surgery twice and collect the medication. Cost? 10 mile round trip, twice. Time and effort. Lots of telephone calls. Frustration. Anger. Bemusment. Knowing that nothing will be done. Does anybody care?