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My experience at Freeman .Open heart operation.

Story from nhs.uk

"My experience at Freeman .Open heart operation."

About: Freeman Hospital

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I was very impressed with all the nursing staff from itu hdu and the ward staff .The care from the doctors was good but felt as i was rushed to be discharged . This was proven as i was readmitted the next day . I then was discharged again and then ended up at North Tyneside General. I would like to say the that the food served at Tyneside General has a much better system and quality of food .

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Response from Freeman Hospital 10 years ago
Freeman Hospital

Submitted on 01/08/2013 at 09:58
Published on nhs.uk on 02/08/2013 at 04:00

Thank you for taking the time to feedback your comments regarding the standard of care you received whilst a patient within the Freeman Hospital. We are very grateful for your positive comments on the care you received in ITU, HDU and ward 30. The staff working in those areas are committed to providing a high quality service and value all comments and feedback provided. We very much regret that you found your discharge process rushed and would be very happy to address your concerns. If you would like a more detailed response, please do not hesitate to contact Ms. Elizabeth Bailey, Directorate Manager on 0191 2337672. Thank you for your comments about the catering. We will bring this to the attention of the Catering Manager. We hope you are recovering well from your operation and wish you good health in the future.

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