"Experience after stroke"

About: Royal Sussex County Hospital

Anything else?

During the last 2 years I have had cause to make a number of formal complaints about managerial/administrative (though not clinical) incompetence at RSCH. It is therefore gratifying that I can give a mostly positive report on my recent experience of the hospital. I was admitted - via A&E - following a stroke to the Stroke Unit; first to the Donald Hall ward & subsequently to Solomon ward. The treatment & care I received from nurses, physios & doctors was exemplary. All my nurses & my physiotherapist were kindness personified. So far, there have been no administrative problems. Unfortunately, not everything was positive. I am not a “foodie” but I have to say that the hot meals are even more disgusting (& unhealthy) than when I was in previously. The caterers seem not to have heard of the ‘5 a day’ slogan. I was told by a matron that fresh fruit is available but it is not offered, one has to ask.

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Responses

Response from Royal Sussex County Hospital

Thank you for taking the time to write to us regarding your recent experience at our hospital. I was very pleased to hear that your stay with us was mostly so positive and that you had such a good experience of the care in our hospital. I note your comments about the quality of food and can assure you that this matter is currently being discussed with our catering providers. Thank you again for your constructive feedback.

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