About: Barnet Hospital

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I have ms. My nuerologist is an understanding knowledgeable man, his secretary however is useless, they almost never answer the phone and I almost never get an appointment confirmation letter. Hate being horrible cos they are lovely, just not very efficient!!

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Response from Barnet Hospital

As an organisation we are committed from learning from specific issues and from any mistakes we may have made. Hearing about where we can do better helps us to pinpoint where exactly to make improvements to the service we provide. The Trust apologies for the poor experience that you had in contacting the neurology secretaries.Please contact the Trust on bcfpals@nhs.net if you wish to provide your details and get a more detailed response from the business manager for neurology

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