"urology office"

About: Leicester General Hospital

Anything else?

When I had any queries etc I was able to talk to my consultants secretary, she was so kind and very helpful, I was able to leave a message on her phone and she called me back. She helped me so much and I thank her for just listening to me as I was so scared.

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Responses

Response from Leicester General Hospital

Thank you for taking the time to leave your comments about your consultant's secretary. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you would still like you comment or concern to be investigated, please contact PILS on 08081 788337 or online at www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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