"Visit to A & E"

About: Whipps Cross University Hospital

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People are always quick to criticise and leave comment on bad experiences but not necessarily as quick to do the same when things go well, so I would like to take this opportunity to praise the all the staff who took care of my 81 year old neighbour when we visited A&E on Friday morning (26th July) We arrived in A&E (by ambulance) and were checked in immediately and put into a cubicle. Bloods was taken and pain relief given soon after and as soon as she was more comfortable she was taken to x-ray. A little after she arrived back from that she was moved to Resus where they realigned her shoulder and then she was back to the cubicle for another short wait before being moved to EAU to wait for an op on her hip which was done yesterday. All the staff were efficient, incredibly carrying, and took the time to explain what was going on.

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Responses

Response from Whipps Cross University Hospital

Thank you so much for taking the time to make such a positive comment about the A&E department at Whipps Cross University Hospital, Barts Health NHS Trust. Your feedback is greatly appreciated and will be passed onto the service managers and matron to share among the team.

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