"A credit to the NHS."

Anything else?

One of my sisters, aged 84 and very seriously ill, spent her last 18 days in Heartlands Hospital in April 2013. Prior to her admission I was greatly concerned about the quality of care she might receive because another relative many years ago had undergone a minor operation there which in my opinion was grossly negligent. However, my sister's family and her many friends cannot speak too highly of the care she received: the consultants, the bereavement team and in particular the staff of Ward 5 were a credit to the NHS.