"A & E....Great Improvement"

About: Basildon University Hospital

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Having been to Basildon Hospitals A & E dept several times in recent months with family members, today`s experience was so much improved upon all other visits and all down to one GP who was doing triage and also consultations. He had a cheerful disposition, was approachable and was willing to take a little time in guiding people and explaining the system.........if all our nurses, doctors and consultants were this good Basildon Hospital would not have had so much bad press as it has done recently..........well done that man!

Story from NHS Choices

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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