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"Excellent service"

About: Royal Preston Hospital

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My recent experience at the Royal Preston Hospital was most commendable. I arrived early for my appointment with the Head of the Plastic Surgery department. I was seen well before my appointment time. They were pleasant and professional and put my mind at rest. My operation took place within two weeks and again I was attended to before the appointed time. The administration and the care and attention throughout were exemplary

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 8 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust
Submitted on 31/12/2015 at 15:04
Published on Care Opinion on 01/01/2016 at 11:28


Thank you for taking the time to let us know about your experience under the care of Plastic Surgery here at Royal Preston Hospita. It is always very reassuring to hear that the care provided was of the very high standard that our staff aim to provide to all our patients. Please be assured this has been shared with the staff and management teams.

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