"Ward 11 - Subsequent Review"

About: Leicester General Hospital

Anything else?

Following my previous posting on how dissatisfied I was regarding the challenges over times, I feel that an update is in order. Despite a few hiccups during the day I eventually had my operation. The staff, particularly one very helpful and kind nurse on Ward 11 made what had started out as a very difficult and trying day a much better experience. I received (in my opinion) first class service from both the surgeons, anaesthetist and nurses, looking after me before, during and after my surgery.

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Response from Leicester General Hospital

Hi Patricia, Thank you again for this comment. We appreciate the time you have taken to tell us about the positive aspects of your experience with us. Again, we are sorry about the mix up with your admission time - hopefully we can learn from this mistake so it doesn't happen again. Kind regards Communications Team Leicester's Hospitals

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