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"Institutionalised Callousness"

About: Royal Free Hospital

Anything else?

Pretty much no friendly faces, no support, no human warmth.All the staff (above junior nurse level) seemed to have forgotten that they were dealing with people.

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Responses

Response from Royal Free Hospital 10 years ago
Royal Free Hospital
Submitted on 26/07/2013 at 11:27
Published on nhs.uk on 27/07/2013 at 04:00


We're really sorry to hear this. If you want to give us some more information about your experience so we can try to improve in the future do please get in touch - rfh.communications@nhs.net.

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