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excellant ward care

Story from nhs.uk

"excellant ward care"

About: Stepping Hill Hospital

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I am not qualified to comment on the quality of the clinical care but as far as nursing and ward staff are concerned the service was excellent It was firm but not pushy or demanding they maintained a relaxed but informed style. Also the food was good, generous portions and well cooked although the choice at weekend was a little limited. The Doctor and his team who dealt with me were informative and seemed to have the time to patiently explain how my treatment was proceeding . I consider that if I had to go into hospital again I would like this level of care again.

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Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust 10 years ago
Cath Marsland
Head of Risk and Patient and Customer Services,
Stockport NHS Foundation Trust

Submitted on 26/07/2013 at 11:56
Published on Care Opinion at 16:29

Thank you very much for sharing your experience here, whilst I hope you do not require treatment again it is nice to know that you would choose us.

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Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital

Submitted on 11/12/2015 at 16:21
Published on nhs.uk on 12/12/2015 at 01:31

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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