"Wonderful medical staff but terrible..."

About: North Middlesex Hospital

Anything else?

I have been to this hospital many times now both as an inpatient during my first (high risk) pregnancy and at various other stages and also as an outpatient in various departments. My own experience is that the medical staff are actually mostly lovely caring and compassionate people BUT the hospital is too busy and understaffed and the administration staff treat people very poorly - quite like animals! They should learn to be a bit more human. Also, the waiting times can be very long and without explanation much of the time.

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Responses

Response from North Middlesex Hospital

I’m sorry to hear about your mixed experiences in the department but glad you found our clinical staff were caring and compassionate. I’m the manager of the gynaecology department and keen to improve things. Would you be kind enough to send an email to me at chinyama.okuknuga@nhs.net leaving your phone number so I can call you back and have a chat about what we need to do better? Thanks a lot.

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