"Doctor was rough making the experience very painful"

About: Norfolk & Norwich University Hospital / Gynaecology

(as the patient),

I had a preliminary appointment where the male doctor examining me was very rough making the experience very painful.

He was accompanied by a young male student but did not request my permission for the student to accompany him to such an intimate examination. He seemed to dismiss my discomfort. I then had to attend for a hysteroscopy.

The treatment. by a lady doctor could not have been more different. The pain was minimal and she expressed her apologies if an aspect was causing me discomfort. I can not praise her and her team enough.

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We are very sorry to hear that your examination was uncomfortable and you felt your privacy was not respected. Your comment has been passed to gynaecology team and you are welcome to give us more details through our Patient Advice and Liaison Team at pals@nnuh.nhs.uk

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust We have made a change

We have raised this issue with the staff concerned to ensure patients are treated respectfully.

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Updates, changes and questions related to this story